Reference

What You Need to Know Before You Play

dcpick3 operates where state law permits, and we want you to know exactly where you stand — your account rights, data handling, and how to reach us if something needs fixing. Access to our platform depends on your state's applicable regulations, so eligibility varies.

State-based eligibilityAccount data you controlPayPal, Venmo, Play+ terms applyContact us to update your infoUS-only service

Explore the Lobby Read FAQ

DATA AND ACCOUNT SECURITY

How We Handle Your Data and Keep Your Account Safe

We collect only what we need to run your account — your identity details, payment method records including PayPal and Venmo transaction references, and session data. We do not sell your personal information to third-party advertisers. Retention periods follow applicable state data laws, and you can request a copy or deletion of your data by contacting us through the legal channel in your account settings.

Cookie Policy

We use session and preference cookies to keep your mobile login active and remember your wallet selection. You can manage or withdraw cookie consent at any time from the privacy settings in your account.

Account Security

Your account is protected by two-factor authentication. Each login from a new device triggers a verification code to your registered number — standard across PayPal and Venmo-linked accounts on mobile.

Data Retention

We retain account and transaction records for the period required by state law and our payment processor agreements. After that window closes, personal data not legally required to be held is deleted.

Your Right to Request Changes

You can request access to, correction of, or deletion of your account data. Submit your request through live chat or the legal email in your account settings; we'll confirm receipt within two business days.

How Our Terms and Policies Work

dcpick3 Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Our terms of service govern every account action — from opening your wallet and linking PayPal or Venmo to requesting a Play+ prepaid card withdrawal. By creating an account, you accept these terms in full. Access is restricted to eligible states where online gaming is lawfully

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permitted; if your state's law changes, your account access may be affected without advance notice. We update these terms periodically, and the version published on this page is always the current one. Material changes get a direct notification to your registered email before they take effect.
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Account eligibility is also conditioned on identity verification — we confirm your name, address, and age through standard document checks before any withdrawal is processed. Payments processed via PayPal, Venmo, or Play+ are each subject to the respective provider's own user agreement in addition to ours.
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Disputes arising from account activity are handled according to the arbitration and jurisdiction clauses in the full terms document, linked at the bottom of this page. If any section of our terms is found unenforceable, the rest remains in effect.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

LEGAL CONTACT PATHS

How to Reach Us on Legal or Policy Matters

If you have a question about your account rights, need to request a data correction, or want to raise a policy concern, we have three ways to get you to the right team. We aim to respond to legal and privacy requests within the window required by applicable state law.

Live Chat Open the chat icon in your account dashboard to reach our support team directly. For policy questions, select the 'Legal or Privacy' topic from the dropdown so it routes correctly.

Email Support Send legal or privacy requests to our support address listed in your account settings under 'Help & Legal'. Include your registered email and a brief description of your request.

Account Settings Many data and consent changes — like marketing opt-outs, cookie preferences, and linked payment methods like Venmo or Play+ — are handled directly inside your account settings without contacting support.

Common Questions About Your Legal Rights on dcpick3

These are the questions we hear most often about account eligibility, data rights, and policy terms. If your question isn't here, reach us through the live chat or email channel in your account settings.

Access depends on your state's law. We only allow accounts in states where online gaming is legally permitted. Check your state's current regulations or contact our support team to confirm eligibility in your area.

Send a data access request to the legal email listed in your account settings. Include your registered email address and we'll confirm receipt and provide your data within the timeframe required by applicable state law.

Yes. Submit a deletion request through live chat or the legal email in your account settings. Some data tied to financial transactions — including PayPal and Play+ records — must be retained per legal requirements before full deletion applies.

If your state passes legislation that affects online gaming access, your account may be suspended or restricted. We'll notify your registered email if a legal change directly impacts your account's standing.

Yes. When you link PayPal, Venmo, or a Play+ card, each provider's own user agreement also governs those transactions. Our terms cover the platform side; theirs cover the payment processing side.

Start with live chat to explain the issue. If it isn't resolved there, our terms include an arbitration process outlined in the full terms document. The arbitration clause details jurisdiction, timelines, and your right to opt out within the stated window.

Reference

Legal

Access may be available only in states where local law permits.

InfoPrivacy Policy InfoFAQ InfoBlue Ridge Rush

What You Need to Know Before You Play

How We Handle Your Data and Keep Your Account Safe

Cookie Policy

Account Security

Data Retention

Your Right to Request Changes

How to Reach Us on Legal or Policy Matters

Common Questions About Your Legal Rights on dcpick3

01 Is dcpick3 available in my state?

02 How do I request a copy of my personal data?

03 Can I delete my account and have my data removed?

04 What happens to my account if my state's law changes?

05 Do the PayPal and Venmo terms apply separately from dcpick3 terms?

06 How do I dispute an account decision?

Legal

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