Reference

What You Agree To When You Use dcpick3

These terms set the rules for your account, your payments through PayPal, Venmo, or Play+, and how you access dcpick3 where state law permits. Read them before you open an account — they're the contract between you and us.

Account eligibility rulesPayment method conditionsState-law access limitsAccount suspension termsHow to request changes
dcpick3 What You Agree To When You Use dcpick3
REACH US DIRECTLY

Where to Go With Terms Questions

Team online

Live Chat

Our live chat is the fastest path for terms questions. Open it from the account menu on any device — mobile or desktop — and a rep picks up the thread.

Email Support

Send detailed questions about your account terms, a disputed transaction, or a payment condition to our support address. We respond to every message in writing for your records.

Account Help Center

The Help Center inside your account covers the most common terms questions — payment disputes, withdrawal holds, and state-access eligibility — with step-by-step context.

HOW WE HANDLE THIS

Account Security and Your Rights Under These Terms

Your account data, payment history, and session records are stored securely and are never sold to third parties. Here's how we manage the four areas that matter most under these terms.

Data Retention

We keep your account records for as long as required by applicable state law. You can request a summary of your stored data at any time through live chat or email support.

Cookie Use

We use session cookies to keep you logged in across devices and to remember your preferred payment method — PayPal, Venmo, or Play+. You can adjust cookie settings in your browser.

Account Security

Every login is protected by SSL encryption and optional two-step verification. If you notice unauthorized activity, contact live chat immediately to lock your account wallet.

Requesting Changes

To update personal details tied to your account — legal name, address, or linked payment method — submit a request through email support with a valid ID for verification.

Your Terms and Conditions Questions, Answered

These are the questions we hear most often about how our terms work in practice — from account eligibility to payment disputes and what happens if the terms change.

Access depends on your state's laws. These terms apply only where dcpick3 is available under local law. Check your state's eligibility before opening an account.

If you don't accept a revised version, stop using your account and contact support to close it. Continuing to log in after the update date counts as acceptance of the new terms.

Yes. You can link multiple payment methods to one account. Each method must be verified in your account wallet before it's available for deposits or withdrawals.

Any transaction that posted incorrectly, a withdrawal that hasn't cleared past the stated window, or a charge you don't recognize qualifies. Submit disputes within 30 days of the transaction.

Reach out through live chat or email support. We'll send a summary of the data tied to your account within the timeframe required by applicable state law.

Providing false registration details, attempting to access the platform from an ineligible state, or abusing the payment dispute process are all grounds for account suspension.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.